Channel Manager

One operation. More than 68 connected channels.

Booking.com, Airbnb, Expedia and dozens of OTAs connected to the PMS.

Pilcore links your PMS to every channel so you can work from one place. Rates, availability, restrictions and bookings stay synchronised without switching tools.

Integrated distribution

Channel management connected to the hotel’s reality

Direct sales and OTAs share the PMS information. No CSV imports, XML file exchanges or repeating changes channel by channel: Pilcore sends inventory, rates and conditions, and receives bookings and their updates.

More than 68 channels through one connection

Connect the hotel to Booking.com, Airbnb, Expedia, Agoda, Trip.com, Google Hotel Search and dozens of global and specialist channels without maintaining a separate integration for each one.

Real-time rates and availability

Update availability, rates and stay restrictions from the PMS. The connectivity layer distributes changes to active channels and keeps inventory aligned.

Bookings delivered directly to the PMS

New bookings, modifications and cancellations from OTAs flow back into Pilcore so front desk teams can work with them without entering the information again.

Fewer overbookings, more control

Shared availability reduces the risk of discrepancies. Choose which rates to publish, apply restrictions or selective stop-sales and control which channels you want to sell through.

Connectivity ready to operate at scale

The connectivity infrastructure maintains more than 100,000 channel connections, processes more than 2.4 million API calls each day and provides a 99.9% uptime SLA, with API responses below 100 ms. Final delivery depends on each OTA.

Clear visibility into every connection

Review channel status, latest updates, synchronisation errors, unmapped bookings and activity logs to identify any issue quickly.

Connectivity integrated into Pilcore

Pilcore centralises operations. Your channels stay connected.

Connectivity is integrated into Pilcore so you can manage distribution without purchasing or using another tool. Pilcore is your single point for daily work, implementation and support.

Activating each channel requires configuring the property and its mappings, testing the connection, completing the necessary technical validations and authorising the OTA account. Once connected, Pilcore distributes availability, rates and restrictions, and receives bookings, modifications and cancellations.

Property listings, photographs, facilities and amenities continue to be managed in each OTA’s extranet. Likewise, date changes or cancellations requested by a guest are generally made through the channel where they booked and are then synchronised with Pilcore.

Hotel connected to distribution channels around the world
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