We manage your hotel's operations, finances, accounting, marketing and sales, either as a complete service or only where you need us.
We follow a sequential methodology to address every project need in an orderly way throughout its different phases.
Concept and feasibility study.
Planning, objectives and timeline.
Financial, operational, marketing and sales management.
Analytics, KPIs, ROI and optimisation.
Implementation of improvements and investment plans.
Expansion and acquisitions (M&A).
We control costs and profitability across the entire business.
We optimise inventory, purchasing, margins, staffing and operating expenses; manage accounting, collections, payments, treasury, taxation and payroll; and prepare financial reporting under USALI criteria.
The goal: improve cash flow, make data-led decisions and increase GOP without compromising service quality.
We make Pilcore the centre of a more efficient and scalable operation.
We design the organisational structure, optimise staffing and processes, develop SOPs for rooms and F&B, and apply pricing and multichannel distribution strategies.
We also manage reviews, incidents, satisfaction, reputation and opening processes to ensure a consistent and profitable experience.
We activate a commercial strategy designed to generate more bookings and revenue.
We define the marketing and sales plan, objectives and KPIs; strengthen the brand, website, social media and digital presence; and manage acquisition, advertising and retargeting campaigns.
We introduce automation and AI, loyalty and affiliate programmes to increase direct sales, repeat business and customer lifetime value.
